Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Mobile number
- Email address
- Billing and shipping address
- Vehicle details such as vehicle number, vehicle type, RC details, and related documents
- ID proof details required for FASTag activation or service verification
- Order details, payment status, invoice details, and delivery details
- Product installation or service-related information
- Communication records through phone, WhatsApp, email, or website forms
- Website usage information such as browser type, device type, pages visited, and basic analytics data
We collect only the information required to process orders, activate services, provide support, and improve our website experience.
Sharing of Information
We do not sell your personal information.
We may share necessary information only with trusted parties required to complete your order or service, such as:
- Delivery or courier partners
- Payment service providers
- FASTag issuing bank or authorised FASTag service partners
- GPS tracking platform providers
- SIM/network service providers
- Installation technicians or authorised service partners
- Accounting, tax, legal, or compliance service providers
- Government, regulatory, or law enforcement authorities, if required by law
We share only the information required for the specific purpose.
Payments
Online payments, if enabled, may be processed through third-party payment providers such as Razorpay or other authorised payment gateways.
We do not store your full card details, UPI PIN, net banking password, or sensitive payment credentials on our website. Payment information is handled securely by the respective payment provider.
For Cash on Delivery, Bank Transfer, or manual payment orders, we may record payment confirmation details for order processing and accounting purposes.
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Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss, alteration, or disclosure.We retain your personal information only as long as required for order processing, service support, warranty, accounting, tax, legal, regulatory, and business purposes.Vehicle documents and service records may be retained where necessary for activation history, warranty support, compliance, dispute resolution, or legal requirements.